what our customers say

The blokes were lovely! They were friendly, respectful and polite. They went above and beyond to stay to finish things off. Defluo’s workmanship is of very good quality and I would definitely recommend them....

Debbie
West Darford (Bathroom designed and fitted)

Delighted with the job Defluo did. The work was fantastic. They designed the bathroom very well and did a marvellous job with the installation. I would recommend them to anybody not only for the quality of their work but also for being reliable and trustworthy...

Sarah
Dartford, Kent (bathroom designed and fitted)

I am really pleased with the bathroom Defluo fitted. They helped us with ideas on how to place different things in the bathroom. The work was carried out efficiently and I was really impressed with their service. They were really nice guys to have working in the house and I would definitely recommend them...

Jane
Willmington, Kent (bathroom and wet room designed and fitted)

They were really good in helping us choose designs. We had a blank canvas and Defluo helped us to image what would look good. They made sure that every detail was catered for. Their builders were great, really helpful and went beyond the call of duty!...

Marie-Anne
Bexley, Kent (bathroom design and fitting)

I was impressed with the advice and service I received from Defluo. They replaced our old oil fired boiler with a state- of-the-art modern boiler which is far more efficient that the old one. Their engineers were very knowledgeable and got us up and running with heating and hot water in no time. I was impressed with the whole set up from how things were managed by the office to the service on the ground. I would have no hesitation in recommending them...

Rachel
Billingshurst, West Sussex (oil fired boiler installation)

Defluo carries out all of our repairs in the twenty bars and restaurants that we run. I have been particularly impressed with their responsive out-of-hours service and can whole heartedly recommend their services...

David Yates
Balls Brothers

We have worked with Joe Kelly and Defluo for many years and they consistently provide a top rate service. If we have a problem or emergency I can always rely on Defluo to attend at any time of day with a minimum amount of disruption and would have no hesitation in recommending their plumbing, drainage and building services...

Henry Davies
Property Partners

At Bhs we require contractors in whom we can rely upon, contractors who genuinely are 24/7. Defluo not only fit this bracket but they have the correct equipment and materials to ensure the majority of problems are fixed on the first visit. The vans and uniform portray a good image and the staff are polite and professional. I certainly wouldn’t call anyone else should we have a blocked or leaking pipe.

David Mayne
Head of Property Services, BHS

I’ve been in the restaurant business for 25 years and Defluo is far and away the best plumbing firm I’ve used in all that time. The service and the standard of work are both outstanding. They are incredibly quick and very good at keeping you informed.

Greg Abbott
Franchise Holder, McDonalds

Monsoon is committed to working with external contractors who provide the highest standards of service on our portfolio and over the past few years Joe Kelly and the team at Defluo have done so.

Derek Dennis
Regional Surveyor, Monsoon

About DefluoCall Out

All our vans carry tracking technology so we know the location of an engineer who is closest to you. We also kit out our vans with the right materials and tools, which means that we can maintain our target of a first time fix.

We hand pick our plumbers and drainage engineers and look for professionals who are not only good at what they do but are also know what it means to offer outstanding customer service.

Safety and security we realise is a concern for many of our customers. All our engineers carry ID cards which they will produce on request. For those of our customers who are visually impaired the ID cards are also translated into Braille. All our plumbing and drainage engineers CRB checked. They will arrive in uniform and in a Defluo branded van.

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Contact Us

Telephone 0800 9999 200

Postal 6-8 Esparto Way,
South Darenth,
Dartford,
Kent,
DA4 9FF

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